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HELP

This guide shows how to complete an accommodation booking from Estays home page. If you do find you need help completing a booking, please contact us anytime.

Find a hotel

  • Select the Destination where you want to find accommodation (and tick any of the Advanced search options you want to include) and click Go.
  • Alternatively, type a word or phrase into the Search for box (e.g.) and click Go.

The Choose accommodation page will appear, listing all properties available.

  • Click Next to select the hotel you want to book.

The Choose Room Type page will appear, listing all deals available at this property. Scroll down to see more details on the property and descriptions of the rooms.

Click Book Now to select the type of room you want.

Complete the booking form

Complete the guest details in step 1.

Click the check boxes in step 2 to select your dates.

Hover your mouse over a date to show the price and inclusions for that date.

You will see a summary of the details you have selected and the relevant rates and charges for your booking appear on the screen

Note: If you are booking an apartment, "How many rooms?" refers to the number of apartments you are booking, not the number of rooms in each apartment. If you can only select 1 from the "How many rooms" drop-down, this means that only one room is available on this date.

The total cost of your booking will appear as Tax inclusive total.

Under step 3:

Enter your Guest name, Email address and Phone number. If you're booking more than one room, you'll need to enter a separate guest name for each room.

 

Enter any Comments or requests for your stay, select your Estimated time of arrival and your preferences for  .

 

Choose your Payment option by entering your credit card details, bank transfer or Pay Pal

Click Terms and conditions to view our full terms and conditions of purchase before you process your payment.

Pay for your booking

By clicking Pay Now you are indicating that you agree with our terms and conditions of purchase.

Click Pay Now.

Note: Full payment for this booking will be taken once you confirm your details. A pop-up box will appear asking you to confirm the details of your booking.

If the details are not correct, click Cancel to return to the booking form.

If the details are correct, click OK to process payment for your booking.

The Booking Confirmation page will appear with the details of your confirmed booking. We will also send an email to the address you entered confirming the booking details. You must present a copy of this email or the Booking Confirmation page to reception when you check in.

Your booking is now complete!